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VERSION:2.0
X-WR-CALNAME:Quality Life
BEGIN:VEVENT
SUMMARY:The Art of Managing Sales Teams
URL;VALUE=URI:http://www.qualitylife.co.za/?p=705
SEQUENCE:
UID:105-http://www.qualitylife.co.za/?p=705
DESCRIPTION:TO BOOK Click Here\n“To think is easy\, to act is hard  but t
	he hardest thing in the world is to act in accordance with your  thinkingâ€
	ť Goethe\nAre you constantly striving to manage a sales team\, attain optim
	al  sales performance and ensure your sales performance centres around the 
	three  critical areas of [...] [by: Dunne]
TRANSP:TRANSPARENT
DTSTART;VALUE=DATE:20100928
DTEND;VALUE=DATE:20100929
END:VEVENT
BEGIN:VEVENT
SUMMARY:Storytelling in Organisations: Leading Change through the Art of Na
	rrative
URL;VALUE=URI:http://www.qualitylife.co.za/?p=667
SEQUENCE:
UID:99-http://www.qualitylife.co.za/?p=667
DESCRIPTION:TO BOOK Click Here\n&#8220\;There can be few talents more impor
	tant to  managerial success  than knowing how to tell a good story.&#8221\;
	 Michael Hattersley\,  Harvard Management Updates.\nIs your organisation li
	ving its story? Is  your company merging with an organisation that arrives 
	with its own work story? Stories have the power to influence [...] [by: Dun
	ne]
TRANSP:TRANSPARENT
DTSTART;VALUE=DATE:20101004
DTEND;VALUE=DATE:20101005
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BEGIN:VEVENT
SUMMARY:Legendary Customer Service: Service in the age of disloyalty
URL;VALUE=URI:http://www.qualitylife.co.za/?p=673
SEQUENCE:
UID:101-http://www.qualitylife.co.za/?p=673
DESCRIPTION:\n&#8220\;There are those who love your service deficits. They 
	are known as competitors.&#8221\;\nTO BOOK Click Here\nMany organisations o
	nly evaluate service quality when a big client leaves or sales figures drop
	. Often this is too little too late &#8211\; the customer has moved on to a
	 competitor who is offering the service the customer demanded.\nThis progra
	mme [...] [by: Dunne]
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DTSTART;VALUE=DATE:20101006
DTEND;VALUE=DATE:20101007
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BEGIN:VEVENT
SUMMARY:Personal Mastery: A critical component for personal and professiona
	l success
URL;VALUE=URI:http://www.qualitylife.co.za/?p=691
SEQUENCE:
UID:103-http://www.qualitylife.co.za/?p=691
DESCRIPTION:&#8220\;People with a high level of personal mastery are able t
	o  consistently realize the results that matter most deeply to them&#8211\;
	in effect\,  they approach their life as an artist would approach a work of
	 art. They do that  by becoming committed to their own lifelong learning.&#
	8221\; Peter  Senge\nTO BOOK Click Here\nPersonal [...] [by: Dunne]
TRANSP:TRANSPARENT
DTSTART;VALUE=DATE:20101012
DTEND;VALUE=DATE:20101013
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