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Most people try to avoid conflict in the workplace. However conflict is a healthy and natural part of living and working together. It is only when it is hidden, unrecognised or personalised that it makes it difficult to address constructively and can result in a host of workplace problems.
Conflict presents both danger and opportunity. This workshop emphasizes the positive and creative potential of conflict. It will show you how to maintain focus on the business and prevent potentially damaging consequences.
Delegates will be shown how to recognize, resolve and transform workplace conflict before it escalates.
Attend this workshop and learn how to:
- explore new ways of understanding and reframing conflict;
- become more aware of your personal attitudes, behaviour and response to conflict affect the way you manage your staff;
- discover effective ways of recognising and surfacing conflict so it gets worked with constructively;
- learn a broad strategy, tools and resources which suit different situations and different types of desired outcomes;
- learn a range of personal and facilitative skills to resolve and transform conflict and help others do so;
“The quality of our lives depends not on whether we have conflicts, but on how we respond to them” Thomas Crum
TO BOOK: Call Lizzy Mafalo on (011) 880-9749 or email Lizzy with your contact details.
Workshop Details
Johannesburg
DATE: Monday – Tuesday 30 – 31 January 2012
VENUE: Houghton Boardroom, 17 5th Street, Houghton Estate, Johannesburg
TIME: 8:00 am for 8:30am until 4:30 pm
COST: R6800 excl vat.
Workshop facilitator
NtombiZandile (Zed) Xaba is an independent consultant, and a highly experienced trainer and facilitator who consults to national and multi-national business organizations as well as to government and the non-government sectors. Her work includes diversity, leadership, team-work, conflict and reconciliation, personal mastery, education and youth development.
Zed holds a Masters in Conflict Facilitation and Organizational Change from the Process Work Institute, Portland, USA. She has facilitated numerous groups that are experiencing conflict of one kind or another: in business organizations; non-government organizations; in schools and universities. She is a passionate trainer who uses experiential learning methods to train in order to achieve effective learning.
