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TO BOOK: Call Lizzy Mafalo on (011) 880-9749 or email Lizzy with your contact details.
Most organisations have a set of Values on their walls. Very few are able to make them come alive. Very few are able to make them resonate in the hearts and minds of their people. Very few are able to see them reflected in behaviour. Very few are able to see them positively influence their bottom line.
So how to get them off the walls and mouse pads and screensavers and into the Heart and Soul of the organisation? The answer is Values Conversations…
Values Conversations are a highly practical method for bringing the Values into day-to-day business interactions. By introducing Values into conversations that are already happening, the Values come alive and stay alive.
There are three types of Values Conversations.
Inspirational stories
- Stories are engaging, inspiring and uplifting. People remember stories. In this process stories of success, positivity and inspiration that reflect the capacity for staff members to respond with Mastery in situations of challenge and pressure, are shared in a number of forums throughout the organisation. These stories are linked to the Values of the organisation and reflect their being lived.
Values Decision-Making Conversations
- These conversations involve bringing the Values into decision making, problem solving and strategy discussions in order to speed up and enable more creative focus in these discussions. This is a very simple and yet very profound strategy.
Values Performance Management Conversations
- This involves truly understanding how the Values are linked to what people do, how they act and how they make decisions, to enable them to understand how to implement their roles and responsibilities more effectively.
Managers are coached in the method of having Values Conversations in groups of four people. The small size of the groups is necessary in order to facilitate:
- Intensive learning.
- Powerful take-out.
- Effective engagement of all participants.
- Effective follow up and embedding of the process.
The primary method for having Values Conversations is called Strategic Questions. Strategic Questions is a communication tool, as well as leadership and management technique, developed over the last 12 years by Mark Kahn in a multitude of different organisations. It is a method that enhances dignity, respect, the taking of responsibility and the empowerment of people, all of which improve the bottom line.
Note: This workshop can be facilitated in-house.
When and where
Johannesburg
DATE: Tuesday 16 August 2011
VENUE: Houghton Boardroom, 17 – 5th Street, Houghton Estate, Johannesburg
TIME: 8:00 am for 8:30am until 4:30pm
COST: R3150 excl vat.
About the facilitator
Mark Kahn has a Bachelor of Commerce degree, as well as a Masters in Clinical Psychology from the University of the Witwatersrand. He has worked in industry and in private practice. He has been a management consultant for the last 10 years and runs a consulting company called Mark Kahn – Transformation Strategies, specialising in the fields of leadership, management, communication skill and conflict resolution. He is faculty for the University of Stellenbosch Business School Executive Education and has been a consultant to the United Nations World Food Programme in Rome in the field of Traumatic Stress. Mark is a Certified Demartini Method® facilitator.
His particular skills lie in his ability to engage people in intimate and informal workshop settings building trust through warmth, support and direct communication, thus creating the appropriate environment for intensive feedback for individuals, facilitating optimal personal growth and development.
TO BOOK: Call Lizzy Mafalo on (011) 880-9749 or email Lizzy with your contact details.
